Returns & Exchanges
At ibd Beauty, we stand by the quality of our professional nail products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer support team or visit our online returns portal with your order number and email address to start the process.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all professional seals are intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing